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Contact Us

Faqs

Visit our FAQ Section to find answers to common queries put forth by other Buyers, Sellers & Service Providers
https://gem.gov.in/userFaqs

video tutorials

For Buyer related tutorials visit https://gem.gov.in/training/videos/buyers

For Seller related tutorials visit https://gem.gov.in/training/videos/sellers

Support

Mail us at: helpdesk-gem@gov.in
Toll Free Numbers: 1800-419-3436;
1800-102-3436
Railway Helpline:+91 7824074423

ticket

To Raise a Support Ticket; visit https://gem.gov.in/gemtickets

To Track your Ticket; visit https://gem.gov.in/gemtickets/search

Escalate your issue to Team GeM

You can escalate your issue to the level 2 support Team by filling up the Escalation Support Form below