Title | Details | Download |
SOP for validating vendor experience and certification in services Version 4.1 |
TYPE : PDF, SIZE : 403 KB | |
Quadrant policy of GeM |
TYPE : PDF, SIZE : 532.15 KB | |
Escalation Matrix for Contact Center |
TYPE : PDF, SIZE : 330.72 KB | |
Incident Management Policy effective 1st April 24 |
TYPE : PDF, SIZE : 501 KB | |
Integrity Pact |
TYPE : PDF, SIZE : 103.78 KB |